Unrestricted Terms & Conditions of Sale
Unrestricted Retreats are run by the Guest Family Trust, trading as Tammy Guest ABN: 60 977 489 454.
Please carefully read these Terms & Conditions to make sure you understand your rights and obligations with purchase of the Unrestricted Retreat. If anything in this Agreement is unclear, please seek independent advice to ensure you fully understand your rights and obligations.
1. Introduction
My intention in facilitating the Unrestricted Retreat is to provide a safe and inclusive space for you to experience transformation, both personally and professionally, while enjoying self-care and time away from your normal routine. My Retreats always include an element of surprise, with a facilitated adventure to bust you out of your comfort zone.
Your details as a Retreat Participant are provided to me in the intake form which is to be filled out during the onboarding process. I am entitled to rely on the details you provide in that form.
I always welcome constructive feedback as an opportunity to review and improve my practice. Please feel free to email me to discuss any issues that arise. If you have any questions or need to contact me, please email hello@tammyguest.com.
2. Retreat details
All the important information about the Unrestricted Retreat, including dates, price, and payment plans can be found in the links provided to you during the onboarding process, or on our website at https://www.tammyguest.com/unrestricted.
3. Payment
All prices are in Australian dollars and include GST.
Payment is required by credit card using Stripe. I do not have access to your credit card information.
If your due payment is late, you will receive 3 automatic reminder notifications, and the team will reach out to see if there are extenuating circumstances. However, if your payment is not received in full by the due date, your participation will be revoked without refund.
The cost of the retreat:
- does NOT include any accommodation, airfares, travel arrangements, insurance, meals, or materials.
- does include retreat guides, a gift box valued at $250, live virtual mentoring for 2.5 days.
4. Refunds
There is no Refund if you change your mind about participating in the Unrestricted Retreat.
If you are unable to attend, you may choose to reschedule to the next Retreat or transfer your place in the Retreat to someone else up until 1 day before the Retreat date.
If you are transferring your place in the Retreat, it is your responsibility to notify me and provide me with your transferee’s contact details so that I can ensure they understand this Agreement and complete the intake form. You will also be responsible to forwarding the gift box sent to you, to them.
If you are prevented from attending the Retreat due to extenuating circumstances beyond your control, such as covid or a death in the family, please notify me immediately. I will negotiate a resolution which may include transferring your participation to a future Retreat or charging an administrative fee for processing your refund.
5. Communication
All important communications will be by email, so please make sure I have your best email address and am marked as a contact. That way you are more likely to see my messages. It is not my responsibility if you miss any important communications sent to the email address
you provided.
If you need to leave early or miss parts of the Retreat please let me know via email.
6. The Retreat Content & Structure
You can expect to receive:
Before the Retreat you will be provided with:
- A suggested packing list
- A hybrid retreat guide
- A gift box
During the Retreat you will be provided with:
- Group facilitation and mentoring, held virtually.
Please be aware that we will be working in flow, seeking what serves the highest outcome for all participants. As a result, I try to keep our planning flexible and adaptable, leaving room for the Retreat to evolve to suit the Participants. If for any reason you feel dissatisfied with your Retreat experience, please let me know privately, and I will attempt to find a mutually satisfactory solution.
I ask that all Retreat Participants adopt a playful, curious frame of mind to help us co-create an incredible connected and productive experience.
You acknowledge that the Retreat is held online. I invite you to choose your retreat venue carefully to ensure you have no issues with interruptions, internet connections, or additional people in the vicinity during the sessions.
7. Travel, Meals & Accommodation Arrangements
The Retreat package does not include accommodation, flights, travel from the airport to the venue, meals, or any other travel of any kind. You are solely responsible for researching, obtaining and managing any accommodation, meal and travel arrangements for your chosen Unrestricted Retreat.
8. Internet Access
Wi-fi is integral to your successful participation in the Unrestricted Retreat. Please ensure your chosen retreat venue has adequate wi-fi for virtual streaming of the sessions throughout the days.
Any costs or charges associated with your use of mobile data or wi-fi are entirely your own responsibility.
Retreat refunds will not be provided if you cannot access the Retreat due to internet connection issues on the day/s.
9. Integration & Down Time
There will be periods of free time, when you can do your own thing. We often choose to spend this time together socialising, but you are free to do whatever you like. Some people use this time for implementation, additional planning, relaxing and meditating, enjoying the space.
It is strongly recommended that if you are not attending the optional activities, you use this as integration time and prioritise rest, self-care and connection.
10. Cancellation by me
I reserve the right to cancel or reschedule the Retreat prior to the start date due to unforeseeable restrictions including but not limited to economic, weather, health, financial, conflict or similar unpredictable or dangerous conditions that amount to a force majeure or for any commercial reason at my sole discretion.
If I have to cancel the Retreat under this clause, your registration will be transferred to the next Retreat, which will be held within 12 months.
I will endeavour to provide as much notice as possible if cancellation or rescheduling appears likely, and I strongly recommend that you take out adequate travel insurance and satisfy yourself that it will cover any potential loss. I will not be responsible for any other amount
including but not limited to preparation costs, airfares, travel documents, accommodation planned for before or after the Retreat or any other losses.
In the event of a natural disaster, pandemic, or other high risk situation, safety becomes our first priority. Any failure to deliver due to circumstances beyond my control will not provide grounds for a refund. I will work with you to make up what we have missed at a time when it is mutually safe and convenient for us to do so. You agree that this is entirely reasonable.
11. My Responsibility
It is my responsibility to:
- show up and be awesome
- impart my knowledge to the best of my ability
- create a safe, fun and memorable experience
- provide an environment conducive to connection, and
- challenge you for your highest good to get out of your comfort zone.
Fair warning, I will challenge the fuck out of you. You may cry and feel a wide range of emotions, but I invite you to trust in the process, knowing that the process will create an amazing result.
I will do everything I can to make sure that the Retreat goes ahead as planned and that we stick to any plan that we have agreed while we are there. I will try to ensure that you feel safe, comfortable and supported at all times.
I will also provide you with accountability and guidance to help you achieve your goals for the Retreat.
At all times, I encourage you to ask questions - including before the Retreat - if you have any anxiety about anything, so I can assist you in making this Retreat a positive experience to remember.
12. Your Responsibilities
Allow a certain amount of flexibility; expect the occasional unexpected.
Take care for your own well-being and safety.
Set an intention to fully show up for yourself, and make sure you bring the recommended resources.
Be honest about what you need and put thought into setting realistic goals.
Be a positive factor in the group, participating cheerfully with our activities.
Play nice and respect the confidentiality, privacy, emotions, and safety of other Participants. What is said on Retreat stays on Retreat!
Let’s not be rude! In particular, don’t abuse or act disrespectfully to the people who are helping to provide the Retreat experience for you.
13. Care for yourself
Accountability and personal responsibility are essential to your wellbeing. Be mindful of your physical well-being and proactively manage your energy. If you have any concerns or problems, communicate with me! I don’t know what is going on for you unless you tell me.
Please do not take anything personally. Everyone on the Retreat is on their own journey.
Know that you are in a safe place and reach out for our support when you need it.
Give yourself the time you need to integrate, shift, change and embody rather than rush anything or compare your experiences to others. Please do not compare yourself to anyone else. Be patient with your unique evolution.
14. Care for other people
You are here for a collaborative community experience which involves honouring each other’s values and beliefs. When people gather together, we all come with our emotions, vulnerabilities, thoughts, stories, triggers and trauma. Please do your best to ‘hold space for
each other’ and not get caught up in too much ego or judgment. Appreciate that we are all unique and different.
I ask that you aim for a neutral perspective and honour other people’s experiences, points of view and way of seeing the world. I totally honour and respect each of your business and personal journeys. Leave your judgment at home. Rather than judge, making decisions about right or wrong, please understand that every person sees the world differently, and every person, practice and business is different.
As a healer, coach or facilitator, the temptation to help may be strong. I ask that you do not give unsolicited advice. Always respectfully ask for permission to share your perspective regarding someone else’s situation and speak to me privately if you are concerned about their wellbeing.
Boundaries are everything on a communal Retreat. Honour other people’s space and processes. Be aware of your space and other people’s space. Respect everyone’s right to take time alone to integrate and not socialise. This is not a social retreat. Please be mindful of
others’ time out.
Rudeness and discourtesy will not be tolerated at the Retreat. I reserve the right at my sole discretion to ask anyone displaying any violence, aggression or abuse of any sort to leave the Retreat. My decision in this regard is final and no further correspondence will be entered into. I will not refund payment or accept any consequential liability of any kind. It is a decision I will not make lightly, but I take my responsibility for holding a safe space for all Participants and staff very seriously.
15. Drugs, Alcohol & Smoking Policy
I have a BYO policy on alcohol, for consumption during your own personal time on Retreat if you choose. But ask that you consume responsibly and behave respectfully at all times.
Drinking and/or taking drugs during the live sessions, as well as showing up intoxicated, will not be tolerated. You will be removed from the session and Retreat in this instance, refunds will not apply.
16. Marketing and promotional activities
You must not directly promote or try to sell your services to another Retreat participant during Retreat activities.
Any transaction that Retreat participants enter into (such as purchasing services from each other) is entirely between them, and I have no role in or responsibility for such transactions.
17. Confidentiality
This is a BIG one! Throughout the Retreat we will be sharing information about our businesses and personal lives that is not in the public domain, including discussing our ideas and trade secrets. It requires a huge amount of trust to open up to connection through intimate personal vulnerability, and that is part of the magic of being on Retreat. As a result, it is an essential condition of your participation in the Retreat that you respect everyone else’s intellectual property and confidentiality (including mine). Anything shared must be assumed to be private, sensitive information which must be kept confidential and not disclosed to anyone else without explicit permission.
18. Age of participants
This Retreat is only offered to those over the age of 18, and no babies or children are permitted to accompany Retreat Participants unless discussed and agreed in advance.
Only the registered ticket holder may be present on the Retreat live sessions.
19. Photos, videos & other media release
You are welcome to take and share your own photos while on the Retreat, while always being respectful of the wishes of other people who may be in the photos. Where possible avoid photos that include other participants as some may not wish for their photo to be shared in the public domain. I strongly recommend that you get everyone's permission to share their image before posting it online.
Make sure you tag me if you are sharing photos on social media or your website.
The Retreat will not be recorded, nor do you have permission to record the Retreat on your own personal device.
The release below applies to all photographic, audio, and/or video recordings collected as part of, in connection with, or during the Retreat (by me or any third party authorised by me).
You consent and authorise me to use your name, voice, appearance, image, words and participation in whole or in part in any photos or recordings that I take at the Retreat with your permission, and any future materials I create using them. You understand that I intend
to use these photos and recordings for educational, promotional and commercial purposes.
You understand that I do not have any obligation to use all or any part of your participation in the Retreat, and I may edit any audio or visual recording of your participation at my discretion. You give me the right to reproduce, advertise, and publicise your participation in
the Retreat without compensation to you. You agree that I shall own all rights, title and interest, including copyright, in the originals and all copies of any audio, visual, or written recordings I make, in perpetuity, with full media and worldwide rights.
You further understand and grant me permission to electronically display any such likeness or recording of you on the Internet or in other public settings.
You agree to waive the right to inspect or approve any and all materials in which your likeness may appear. You further waive any right to royalties or other compensation arising from or related to the use of your likeness.
There is no time limit on the validity of this release nor is there any geographic limitation on where materials including your likeness may be used, reproduced, displayed, exhibited, published, and/or distributed by me or on my behalf.
I promise that all such recordings will be unobtrusively obtained, carefully chosen and sensitively edited to showcase the Retreat experience while maintaining the safety and connection of our experience together. If you should find any use of your likeness distressing, please contact me to discuss your concerns.
20. Our Legal Relationship
You engage me to provide the Retreat to you personally, and where appropriate, through my contractors, employees and agents. Our legal relationship is that of a principal and independent contractor.
Nothing contained in this Agreement will constitute or deem me (or any of my contractors, employees or agents) to be your partner, employee or agent, or vice versa.
21. Intellectual Property
You acknowledge that all material that I choose to share with you (including all information, names, models, exercises or processes and so on) consists of copyright, unregistered trademarks and trade secrets owned by me.
Under NO circumstances are you allowed to market, promote or use any of the Retreat material in any way without my express written permission. It is provided to you for your personal use in connection with the Retreat ONLY.
I am providing you with access to information for the purposes of this Retreat which is not in the public domain. You must not discuss or disclose my confidential information to anyone not directly involved in the Retreat.
For the sake of clarity, all intellectual property shared with you during the Retreat by me remains my property. Other Retreat Participants retain ownership of their own intellectual property. This means that you must not share, copy, re-publish, edit or sell any content that is not your own creation for business or commercial use, or in any way without the explicit prior consent of the content creator, which they are entitled to refuse. PLEASE don’t pinch anyone else’s ideas without clear permission. That’s just nasty.
22. Guarantees
I do not offer any guarantee of results. Nor can I promise that you will achieve your goals. I will give my absolute best information, advice and strategies, but you are solely responsible for implementing it and doing the work. There is also no guarantee that even if you do the
work, you will achieve the desired results or outcomes, as this is dependent on a wide range of factors outside my knowledge or control.
23. Indemnity
You agree to indemnify, defend, hold harmless, release and absolve me from all liability, in all reasonable respects.
My suggestions and guidance only ever provide you with options for your consideration. You are solely responsible for the choices that you make, so it is important that you stand in your power, conduct your own research, seek professional advice if you have concerns and make informed decisions about what is right for you in your individual circumstances at this time in your journey.
You understand and agree that your participation in every part of this Retreat is undertaken of your own free will and desire to participate and you agree to accept full responsibility should anything happen to you, physically, mentally or emotionally under such circumstances.
You waive any claims to compensation to the full extent that might be permitted by law.
24. Limitation of Liability
You expressly agree that my total cumulative liability for all causes of action of any kind shall not exceed the amount that you paid to me for your attendance at the Retreat.
25. Jurisdiction
My business is based in the state of New South Wales. The validity, interpretation and performance of this Retreat Agreement will be governed by the laws of New South Wales and the Commonwealth of Australia.
26. Dispute Resolution
If any concerns or issues arise out of this Retreat Agreement, or your participation in the Retreat, come and talk to me with the intention of making a genuine effort to seek a win/win solution and resolve any dispute by negotiation and discussion. If we are unable to resolve a dispute by negotiation and discussion within 14 days, we agree to proceed to mediation with the assistance of an independent accredited mediator, seeking online dispute resolution or mediation by telephone if we are not both based within 100kms of each other.
The mediator is to be appointed by agreement between us or failing agreement within 21 days of the first notification of the dispute, the person initiating the dispute will seek the appointment of a dispute resolution professional by the President of the Law Society of New
South Wales or similar neutral authority. We agree to share the costs of mediation equally between us.
We agree that neither of us will commence legal action until, in the opinion of the independent mediator, the potential for negotiation and mediation have been exhausted. If a dispute arises, we all agree that we will not engage in any public discussion about the issues, we will behave politely towards each other, and we will avoid any conduct or communication which might reasonably be expected to be detrimental to any other person’s business or personal interests.
Regardless of where you live in the world, you irrevocably agree that if the dispute resolution processes fail, the courts of New South Wales, and the Commonwealth of Australia, will have exclusive jurisdiction.
27. General Provisions
These Terms and Conditions may be amended by written negotiation between us. It is sufficient for a variation to be contained in an email exchange where we each express clear consent to the proposed changes.
Your purchase of the Unrestricted product constitutes your agreement to these Terms and Conditions in their entirety.